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Client: A Leading Research Agency
Objective: The agency required a knowledge hub to provide users with updated news from the agency, access to the agency’s various applications, provide a user-centric, one-stop information portal, and create a platform for cross-division communication and collaboration within the agency, cultivating greater staff interaction, sharing, and promoting common culture.
How we did it: Info Lab developed an easy-to use portal, including web 2.0 modules with personal and document management functions. We also streamlined the communities of practice for any interactions. The result was a knowledge management hub to provide resource centre that facilitated the sharing of information and resources within the organization.
Client: A financial authority
Objectives: The client was looking to revamp their intranet portal to redesign the site to increase interactivity and collaboration in the organization, increase traffic and usage of their intranet, and create a usable interface for easy modification/customization for the different departments.
How we did it: We created a business process and electronic form for the client’s corporate e-lodgement system to communicate and interact with the audience by using the relevant imagery. This system increased efficiency in the process flow by creating a fuss-free, usability-enhanced experience which improved the client’s level of identification and recognition among its audiences.
Client: A large organization
Objectives: An integrated member management system to extend more services to the organization’s members and manage members’ and non-members’ profiles. This system was envisioned to enable organization’s leaders to manage, collaborate, and connect to their groups.
How we did it: Info Lab created an Intergrid Web 2.0 system for the Integrated Member Management System of the organization, creating an intuitive, user-centric portal system for simple, effective information flow and navigation. This system enabled organization leaders to gain a holistic view of their members to collaborate and connect to them. It also allowed members easier access to information and services such as reservations, bookings, and document sharing.
Client: A Research Institute
Objective: The institute wanted a web-based planning system to provide comprehensive and flexible resource planning to manage and allocate resources, equipment, and people.
Results: We created a Dynamic Planning System (DPS) which increased the efficiency of the resource and inventory management, allotment and allocation.
It achieved the following:
Client: A leading shipping company Objective: rationalize their business units, accountability, and ownership, and introduce key performance indicators to track progress and generate reports.
How we did it: Info Lab was involved in the study and review and helped in the formulation of the goals and indicators, and using business intelligence tools, developed a system to track the performance of the various units.